RBM 24 hour session through RCS channel

RCS 24-hour session can offer a richer and more dynamic communication experience compared to traditional SMS, allowing users to have a more interactive and engaging conversation.

What is an RBM session?

If you send a message via the RCS channel and the recipient of the message replies within 24 hours, a 24-hour session (called an RBM session, RBM conversation) is started from that moment and is charged according to the current price list. The maximum number of messages sent within this 24-hour conversation is limited to 100 messages. If a message is sent after this 24-hour period has expired, another 24-hour session is automatically started (if the addressee replies). If they do not reply it is charged as a single message (called an RBM event).

What is an RBM event?

If you send a message through the RCS channel and do not receive a reply within 24 hours, this communication is not considered as a 24-hour session and is charged as a single message (called an RBM event).

Important: When you send a message through the RCS channel, you are always initially charged for this message as a 24-hour session according to the current price list. However, if the recipient of this message does not respond within 24 hours (and thus not start the session), it will be re-billed as a single message after this period and the price difference will be refunded to your account.

There is no charge to the recipient of your message for replying. They only pay for the data. If he is connected via WIFI, his costs are zero. If he does not have a data connection his reply is not sent.