Low credit alert

How can I set up low credit alert?

You can receive SMS and email notification whenever your wallet balance goes below your specified limit. It helps you keep sufficient amount of credit necessary for communication with your customers and staff.

Note: If your credit is spent, sending will be paused and your messages will be queued. Once your credit has been topped up, messages will start sending again. If you decide to stop sending these messages, please contact BulkGate support.

To set up low credit alert for your wallet:

1. Click Wallets in the left menu on BulkGate Portal
2. Click on the wallet you want to set up low credit alert for
3. In the section Notifications, enter a limit value (the minimum value is 5 credits)
4. Select how you want to receive notifications - you can choose both SMS and email methods
5. Select admin or admins who will be receiving low credit alert whenever the wallet balance goes below the limit
6. Click Admin manager to add admins who will be receiving the notifications
7. Click Add Administrator
8. Fill in the form and click Save
9. To save your changes to your wallet, click Save

Watch a video on how to set up low credit alert